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Some Words About Us

Mark is a great team lead, project leader, project manager or manager with excellent communication skills. I worked with Mark heavily at Morehead State University through the Office of Distance Education while Mark helped establish the online learning experiece at the College of Business. I continue to work with Mark to this day in many roles and he is always the professional and trusted colleague.

Michael Muncy, PMP - CIO

Mark is one of those people who everyone needs on their team. He’s a pleasure to work with and an all-around great guy. He carefully listens to clients and teammates, dissects and distills information brilliantly, and delivers high quality deliverables. He puts everyone at ease with his logical and well thought out approach to any problem. His professionalism is top notch, and I would hire him in a heart beat.

Stephanie Fishel-Brown, Ph.D.

How to Start Using User Experience Research

By | August 23rd, 2017|

What is UX research? More and more companies are beginning to recognize the importance of user-centered design and because of that, the demand for UX research is growing. User research (UX research) uses a [...]

The Insider’s Guide to POS Systems

By | August 12th, 2017|

Your POS system is the lifeline of your operations. But choosing a POS system can quickly become overwhelming. So we do the leg work for you to help you find the right POS system for [...]

Is college adapting to a fast changing world?

By | January 6th, 2017|

We all know the college and higher education model is changing. How fast? Yet to be determined. Will your institution be nimble enough to transition, or will accreditations and policy tie your hands from changing [...]

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Our Proven Process Produces Results

1. MEETING

We team up with you for an initial chat to discover your projects needs.

2. PLANNING

During planning, we collaborate with you on building the project framework that meets your business goals and objectives.

3. EXECUTE

After your approval, we execute the plan and keep you informed at every step of the way of the project’s progress and the need of collaboration at important times that require strategic decisions from you.

4. TESTING

During product development, we not only conduct development quality assurance, but we also conduct User Experience testing during each phase of the project.  By conducting UX research and analysis during the design and development phases we are helping you reduce the likelihood of having to  spend more money on redesign and development after your application has launched.

5. DELIVERY

We deliver your UX project and applications in a closing debrief with your team in a conversational format.  No flying unicorns, no beer parties, or company swag involved.  Just straight up – honest and humble conversations about your project.  Why would we want to pay for that other stuff any way?  🙂

User Experience and Presence Management Experts

We’re Here To Help Your Business Blast Off!

Through Creative Ideas, Innovation & Sheer Determination